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IT Executive (Information Technology Executive)

Location-cairo ,Al Iskandarīyah (EG-ALX) ,Egypt (EG) 

Job ID -2486 


  • Continuously support and address all country employee’s IT issues
  • Resolve all employee Help desk within thetime frame
  • Assist Aramex clients upon setting up e-tools (CTS, EPOD, Integrations, etc.)

• Collaborate with the team to achieve its objectives
• Self-development and skill improvement
• Facilitate the flow of information horizontally and vertically
• Achieve set annual KPI’s and develop oneself on skill gaps

  • Implement department strategy to achieve IT station’s goal

• Perform tasks related to new IT system implementations on site
• Send new hardware/software request to procurement department
• Create and manage user accounts and access permissions.
• set up workstations for new employees (software/hardware)
• setup and manage local scanners
• support and troubleshoot hardware/software issues on
• workstations/scanners and ensure latest software updates deployment.
• Maintain local servers (lync, avaya, etc.) and responsible for local data centre.
• Manage data Backup schedules and physical backup media storage
• Ensure implementation of latest software security patches and updates
• Run scheduled antivirus and resolve threats immediately as it occurs
• Monitor local servers health, link status for all country branches and call centre systems
• Handle GCS and resolve cases on daily basis
• Manage local SQL server where applicable.
• maintain annual inventory of all IT related assets (hardware and software)
• Supervise and follow up on tasks given to external IT companies
• Handle all systems issues related to security, card access team, networking team, maintenance team, Queue system, Hoshan for Printers/Scanners
• Follow up with internet and telecom providers
• Assist in developing software to ease procedures (COD System, Aramex Cashier system)
• Adhere to company HSSE, compliance and sustainability corporate policies


Job Requirements:


  • Experience: (0-2)yr.  IT Background (windows server, SQL servers. MS office …etc.) .
  • Education: Information Technology / Computer Science
  • Language: Fluent English  
  • Location: K4.5 .
  • Basic Courses :MCSE & CCNA.
  • Flexible with monthly rotation (night shift/ morning shift)
  • Live in Heliopolis / Nasr city. (preferred) .

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business andconsumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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