Purpose of the Job

The full Job Specification consists of collections, deliveries, vehicles, security and staff, and will be shared separately.

Job Description

• On time collections by your couriers
• Recheck the sorting of the team’s shipments
• Check that all needed materials are available in the courier’s bins and/or baskets, including stickers; doorknobs; flyers, vouchers and bags; declaration letters; window envelopes; airway bills (Express, Domestic)
• Hand all shipments, corresponding run-sheets and scanners to the ground couriers in the team
• Ensure couriers leave the station on time
• Leave after the last ground courier (of his team) leaves the station
• Provide feedback on route and load distributions to help the ground operations supervisor update the route on the system
• Decide on the skeleton staff
• Arrange courier’s vacations in coordination with the ground operations supervisor
• Meeting of service levels on delivery side
• All relevant documentation and the speedy follow up of outstanding documentation such as POD's, invoices, delivery and collection sheets, vehicle checklist etc.
• Follow up of all outstanding queries
• Security of cargo, personnel and vehicles
• Coordinate and dispatch line hauls and air freight according to planned schedule.
• Monitor line hauls movements and proactively resolve delays or exceptions.
• Knowledge of line haul loading requirements, including weight distribution, vehicle sealing and manifesting.
• Ability to manage cut-off times, prioritize urgent freight and ensure on-time departure of line hauls.
• Familiarity with scanning system, cargo handling equipment and basic warehouse machinery.

Job Requirements - Experience and Education

• Matric (Grade 12) or similar qualification and/or experience
• Must have a valid Code 10 Driver’s license and a valid Public Driver’s Permit (PDP)
• 3 years’ experience as a ground courier
• MS Office applications (Word, Excel, & Outlook)
• Must have at least 1-years’ experience in the Logistics Industry
• Local knowledge of areas and neighbourhood

• Computer proficiency

Leadership Behaviors

Skills