Purpose of the Job

The Supply Chain Executive, reporting to the Supply Chain Leader, is responsible for supporting the business development of the logistics & supply chain function, while ensuring the highest standards of project management, commercial knowledge, and financial analysis to deliver impactful results that positively influence the function’s bottom line.

Job Description

• Develop logistics business through new and existing customers, while ensuring proper customer relationship management.
• Drive the organization towards operational excellence by meeting the SLAs/KPIs for all customers and clients.
• Support the supply chain team in developing new, customized solutions for customers.
• Respond to RFQs/RFPs/tenders and prepare customer costing and rates through effective modeling, analysis, and simulation techniques.
• Conduct utilization and financial performance reports to project logistics performance and monitor project progress.
• Improve operational SLAs through regular customer feedback and stakeholder engagement.
• Coordinate with the commercial, operations, legal, PMO, and solutions teams to build logistics operational capacities in line with customer and legal requirements.
• Conduct regular workload distribution reviews to increase efficiency.
• Control direct and indirect costs (such as overtime, consumables, and outsourcing) in coordination with finance and operations teams.
• Lead monthly, quarterly, and yearly business reviews with strategic customers.
• Ensure customer SLAs/KPIs are met while reducing service failures to mitigate credit notes.
• Ensure warehouse staff awareness of customized logistics procedures and requirements for new customers.
• Ensure end-of-month billing is executed correctly and on time.
• Adhere to company HSSE, compliance, and sustainability corporate policies and standards.
• Resolve disputes reported by customers regarding specific logistics failures.
• Take all necessary measures to reduce costs without compromising quality and standards.

Job Requirements - Experience and Education

• Bachelor’s degree in Engineering, Logistics.
• 0-1 years of experience
• Strong proficiency in English
• Analytical thinking skills
• Project management background
• Logistics experience or similar field
• Advanced MS Office knowledge (Excel, Word, Outlook, etc.) / Power BI (or similar) / WMS

Work location: 6th of October Industrial Zone

Leadership Behaviors

Skills