Purpose of the Job

The Senior Credit Executive at Aramex is responsible for managing the credit control function within the Accounting and Finance team. This role involves assessing credit risks, managing customer credit accounts, and ensuring timely collection of outstanding invoices. The Senior Credit Executive will work closely with sales and finance teams to ensure a balanced approach to credit management, minimize financial risk, and contribute to the company’s overall financial health.

Job Description

• Responsible for Daily Collections
• Daily capturing of Bank statements to SAP
• Obtain customers’ satisfaction with regards to timeous delivery of Statements & Invoices.
• Excel report sent to customers
• Manage collectors plans to optimize collection targets
• Balance confirmations on accounts to be sent to customers monthly
• Scheduled meetings are held with CRM on their defaulting customer / minutes compiled with person responsible and time deadlines to action
• Report on top 20 accounts overdue on 30 days and email Credit & Branch managers weekly
• Update a life sheet on Excel for tracking Freight/V&D Shipments/ Invoicing and payments.
• Monitor and action all account for 30 days and over as per AR. Collection process
• Ensure all unallocated receipts are reconciled daily and accounted for
• Monitor unallocated credits
• Compile monthly reports and as they are requested on deadlines
• Ensure “Reminder” letters are sent to defaulting customers
• Ensure all queries are resolved timeously
• Ensure all accounts are maintained according to their payment terms / Credit reviews
• Ensure all payments are allocated accurately on customer accounts
• Ensure all credit control procedures are followed and targets are met
• Adhere to all policies and documented procedures
• Update Customer Information on Sales Force and SAP
• Monthly reporting: Overdue, Commitments, Daily targets vs achieved
• Customer visits were required to discuss overdue accounts and payment arrangements

• Review of new customer applications

Job Requirements - Experience and Education

• BCom degree or similar qualification will be beneficial
• Minimum 1-2 years full credit control function experience
• Excellent Communication skills (Verbal & Written)
• Excellent Reconciliation skills
• Min 2 years SAP Experience (optional)
• Microsoft Excel & Word

Leadership Behaviors

Skills