CRM Executive
Location -Stellenbosch , ,South Africa (ZA)
Job ID -6238
Key Responsibilities
Scheduling of business appointments with client base/book
Achieve individual targets
Maintain existing business
Identify & grow client base and revenue through selling of additional supply chain products
Establish customer needs, developing opportunities and grow customer base
Update call and Salesforce reports
Prepare and present proposals and presentations to clients
Effectively and efficiently deal with client queries
Identify and escalate possible threats to existing business
Minimum Requirements
Minimum requirement is a Matric (Grade 12) qualification
Bachelorfs Degree or similar qualification and/or experience
3 Years corporate experience in managing a portfolio of clients (If senior position 5 years)
Need to have worked for reputable corporates
Proven track record of having made target
Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
Experience in presentation and negotiation of business solutions at senior management level
Valid Code 08 driverfs license and own reliable transport
Excellent communication skills
Skills
Sound negotiation skills
An eye for business opportunities
Ability to work independently with minimum supervision
Communication and Interpersonal Skills
Problem solving and creative thinking
Customer Service orientation
Relationship Building
Competencies
Integrity
Problem Solving
Planning and organising
Building and maintain relationships
Customer focus
Stress Tolerance
Communication (Verbal & Written)
Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.