Purpose of the Job

Job Description

Responsibilities:

• Manage day-to-day airfreight export and import operations
• Coordinate effectively with airlines, freight forwarders, transporters, and customs authorities
• Prepare and review shipping documents, including Air Waybills (AWB), export/import permits, and declarations
• Track and monitor cargo movements to ensure timely and accurate delivery
• Maintain clear and proactive communication with customers and vendors regarding shipment status
• Ensure full compliance with Dangerous Goods handling and airfreight regulatory requirements
• Work closely with the Customer Service team to secure and manage shipment bookings
• Organize and schedule timely pickup of cargo from customers, ensuring smooth and efficient handling

Job Requirements - Experience and Education

Requirements:

• Solid understanding of airfreight documentation and customs clearance procedures
• At least 2 years of relevant working experience in similar industry
• Knowledge of Cargowise is an added advantage.
• Ability to work independently and manage time-sensitive or urgent shipments
• Able to work overtime as and when required

Leadership Behaviors

Skills