Purpose of the Job

Job Description

• Manage end-to-end domestic land freight operations, from shipment coordination to final delivery.
• Coordinate daily activities with trucking vendors and third-party transport partners to ensure timely and cost-efficient execution.
• Monitor shipment status, proactively follow up on delays, and resolve operational issues.
• Ensure accurate and complete documentation, including Delivery Orders (DO), Proof of Delivery (POD), and operational records.
• Maintain operational performance in line with agreed SLAs and internal guidelines.
• Prepare and update regular operational reports, including shipment volume, performance, and exceptions.
• Work closely with internal stakeholders such as Commercial, Customer Service, and Finance to support smooth operations.
• Identify opportunities for process improvement to enhance efficiency, service quality, and cost control.
• Ensure compliance with company policies, SOPs, and safety standards.

Job Requirements - Experience and Education

• Minimum Diploma (D3) or Bachelor’s Degree (S1), preferably in Logistics, Supply Chain, Transportation, or a related field.
• At least 2-4 years of experience in land freight, trucking, or freight forwarding operations.
• Solid hands-on experience in managing domestic land freight movements.
• Prior exposure to working with third-party transporters and vendors is required.
• Strong understanding of end-to-end land freight forwarding processes, including shipment coordination, documentation, and delivery follow-up.
• Experience preparing operational reports (shipment volume, performance, issues).
• Hands-on, detail-oriented, and able to work in a fast-paced operational environment.
• Strong problem-solving skills with a proactive and solutions-driven mindset.
• Good communication and coordination skills with internal teams and external partners.
• Able to work independently as well as part of a team.
• Comfortable working under pressure and meeting tight timelines.

Leadership Behaviors

Skills