Purpose of the Job

Job Description

• Daily follow-up and support to the Middle-Mile KPIs operational excellence, leveraging systems and processes to maximize the operations' efficiency and productivity. 
• Statistical/Analytical skills to study Data, analyze trends, and go into KPIs.
• Analyze data on actual performance against target and provide action plan to solve problems and improve processes.
• Perform audits and follow ups on all Ground Operations actions to ensure they work according to standards and that a high level of performance and productivity is maintained.
• Have an interest in researching new technologies, tools to improve operational performance
• Working within aramex global support office overseeing and supporting Aramex stations to achieve service excellence based on Aramex standard procedure.
• Work side by side with the digital transformation team to align the Middle-mile digital transformation plan with all network stations. 
• Prepare and arrange system training sessions and ensure ground operations resources have the needed knowledge to perform their work.
• Being able to manage projects that involve multiple teams, departments, stakeholders.
• Background in data visualization using BI tools.

Job Requirements - Experience and Education

• Bachelor’s in industrial engineering.
• 1 - 3 Years of experience.
• Excellent command of English.
• Excellent knowledge in Microsoft office.
• Analytical and problem-solving Skills.
• Team spirit.
• Interpersonal and communication skills.

Leadership Behaviors

Skills