Job Description
Job Title:  Senior CRM Executive
Posting Start Date:  9/23/25
Job Description: 

Purpose of the Job

Job Description

Seeking business opportunities to maintain and grow the assigned portfolio

Build solid professional relationships with both the client and staff

Achieve set revenue targets

Monitor competitors activity

Perform customer visits with your team

Assist team in managing accounts under threat (where CRM manages more than one client)

Day-to-day management of the team including implementation of policies and procedures

Support and coach critical sales activities within the team

Monitor overall sales activities, including revenue performance, visitations and prospecting

Organize regular team meetings

Job Requirements - Experience and Education

Minimum requirement is a Matric (Grade 12) qualification

Bachelors Degree or similar qualification and/or experience

7 Years minimum corporate experience in client services

7 Years minimum experience within the Logistics and Supply chain industry

Need to have worked for reputable corporates

Proven track record of management and constant year on year growth with a high profile client portfolio

Experience in presentation and negotiation of business solutions at senior management level

Valid Code 08 drivers license and own reliable transport

Leadership Behaviors

Skills

Customer Oriented
Data Analysis
Leadership Skills
Negotiation Skills
Problem Solving
Strategic Planning
Time Management