About the Company
Aramex is a Global Provider of comprehensive Logistics and Transportation Solutions with a presence in over 65 countries and growing rapidly. Aramex Australia provides a cost-effective and reliable courier service and has a network that comprises of 28 Regional Locations and over 800 Courier Franchisees.
At Aramex, we’re committed to achieving great results together and supporting one another in a culture built on integrity, accountability, and continuous improvement. If you’re looking to join a team where your contribution is valued and your growth is supported, we’d love to hear from you.
Aramex is an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders. We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Aramex.
About the Role
Aramex Australia has an exciting opportunity for an experienced Senior Business Analyst to join our Digital & Technology team.
As a Senior Business Analyst, you will play a key role in translating business needs and product strategy into clear, actionable requirements that deliver value to both customers and the business. Working closely with the Head of Solutions & Demand and key stakeholders, you will support the delivery and continuous improvement of products and services across the Oceania region.
Key responsibilities include:
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Work with the Head of Solutions & Demand and other senior leaders to translate the Oceania product strategy into a prioritised delivery roadmap.
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Co-own and manage the product backlog in conjunction with the Head of Solutions & Demand, ensuring that all initiatives are defined and aligned to business value and customer outcomes.
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Develop and deliver new products and services, as well as enhancements to existing products.
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Assist stakeholders to complete initial project brief / high level requirements.
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Define product requirements, user stories and acceptance criteria to support development and delivery teams.
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Collaborate with Marketing and Commercial teams to launch and market new products or product enhancements
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Act as a key liaison between development and delivery teams to ensure alignment and timely communication, contributing to development stand-ups, post implementation reviews as required.
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Collaborate with Reporting team to track product performance and identify opportunities for improvement
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Help to drive the adoption of new products or product enhancements, supporting the Process & Change Manager with the communication, training, and hypercare to both the Digital & Technology run team, and business stakeholders.
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To consistently demonstrate the leadership behaviours and be a role model within the business.
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To assist with any other projects or initiatives as required and directed by the Head of Solutions & Demand.
To be successful in this role:
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Bachelor’s degree in Computer Science, Information Systems, or a related field
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5+ years of relevant experience in Business Analysis and/or Product Delivery
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Excellent verbal and written communication skills, with the ability to clearly articulate requirements, facilitate discussions and document requirements.
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Proven project management skills
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Ability to manage and influence key stakeholders
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Positive energy and a ‘Can-do’ attitude
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Team player
Our Benefits:
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We are flexible – Many of our teams enjoy a hybrid work model, with minimum 4 days in the office and 1 days from home (or as agreed with your team).
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Grow with us – Access career development opportunities including LinkedIn Learning and a range of in-house training programs.
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Paid Parental Leave – Primary carers are eligible for 3 months of paid Parental Leave and flexibility on their return to work. Non-primary carers are eligible for 3 weeks of paid Parental Leave.
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Need some wheels? Novated Lease options are available.
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Annual salary reviews – We conduct annual salary reviews to ensure your pay reflects your role, performance, and the market.
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Peace of mind with Life Insurance – We provide company-paid Life Insurance, giving you and your loved ones added peace of mind.
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Regular Social Activities – Get to know your peers with regular social activities which includes a mix of leisure and community work.