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Business Development Manager - Freight Product

Location: KSA, Riyadh, Airport Cargo Village

Grade - S2

Purpose of the Job:

Continuously work with the local Commercial /Sales team in the country along with the Freight operations team to explore opportunities to grow revenue, achieve the profitability of the specific freight product, closely work with freight operations to improve the quality of the service and reducing the freight operating cost

Typical duties included are but not limited to:


  • Coordinate with the Country Manager to set the products yearly targets. 
  • Achieve the set product target 
  • Agree with the Country manager on a sales and pricing strategy for the product.
  • Communicate to the Commercial sales and pricing strategy to the freight specialist and ensure they abide by it.
  • Develop effective sales and communication materials that will enhance the development of the product in the marketplace. 
  • Coordinate with the Regional Commercial Manager and Regional Freight Operations Manager on all strategic decisions, Strong buying power to set up consolidations in local country and to work Operational throughput and updates needed
  • Report the status of the product to the country manager and to the regional team on a monthly basis. 
  • Train and support the local freight specialist with the support of Regional team and ensure that they are selling the product effectively.
  • Visit the local station clients with the commercial team on a regular basis and include the Regional commercial manager whenever required. This is especially important when the client has a special project and requires the expertise of the product manager. 
  • Help the freight specialist resolve any operational related problem.
  • Provide the Country Manager and the commercial team with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc.
  • Participate in product exhibitions where his potential customers visiting or participating.
  • Strive to continuously learn about the product and transfer this knowledge to the Country Manager and the freight specialist teams.
  • Negotiate the best rates with the airlines, trucking agencies and other suppliers. 

Basic/ Job Requirements

  • Bachelor Degree in any related filed
  • English Proficiency, any other language if required.
  • MS Office Applications (Word, Excel, Power Point & Outlook)
  • 5 years’ experience in Aramex in a team leader position including a minimum of 2 years in sales & operations of subject product





  • Conceptual Thinking & Innovation
    • Creates new concepts that are not obvious to others and not learned from previous education or experience to explain situations or resolve problems
    • Looks at things in a really new way – Breakthrough Thinking - Shifts the paradigm; starts a new line of thought


  • Achievement Drive
    • Commits significant resources and / or time (in the face of uncertainty) to increase benefits (i.e. improve performance, reach a challenging goal etc.)


  • Developing Others
    • Arranges appropriate and helpful assignments, formal training, or other experiences for the purpose of fostering a person’s learning an development. (Could include career bathing or career planning)
    • Understands and identifies a training or developmental need and establishes new programs or materials to meet it


  • Organizational Commitment
    • Stands by decisions that benefit the larger organization even if they are unpopular or undercut the work unit’s short-term good


  • Customer Service Orientation
    • Looks for long-term benefits to the customer and adjusts approach accordingly even at the cost of own organization
    • Becomes involved in customer’s decision-making process
    • Builds an independent opinion on client needs, problems or opportunities and possibilities for implementation; acts accordingly


  • Integrity
    • Makes sure there is full disclosure, mentioning the costs or drawbacks as well as the advantages of a deal


  • Relationship Building
    • Initiates or participates in parties, outings, or special gatherings designed to improve or strengthen relationships with others
    • Participates in a broad range of social relationships


  • Leadership
    • Establishes norms for group behaviour (“rules of engagement”) and imposes sanctions on people who violate these norms
    • Sets a good example by personally modelling desired behaviour
    • Takes action to ensure that others buy into leader’s mission, goals, agenda, climate, tone, policy


  • Teamwork
    • Acts to promote good working relationship regardless of personal likes or dislikes
    • Builds good morale or cooperation within the team, including creating symbols of group identity or other actions to build cohesiveness
    • Encourages or facilitates a beneficial resolution to conflict



  • Decides how to do something based on the situation While maintaining the same overall plan or strategy, changes how to accomplish the plan
  • Acts to fit the situation or the person


  • Initiative
    • Anticipates and takes action to create an opportunity or avoid future crisis, looking over a year ahead



 Organization & Planning Skills

  • Communication Skills
  • Interpersonal Abilities
  • Problem-Solving
  • People Management
  • Team Building skills
  • Analytical/Research Skills
  • Multicultural Sensitivity/Awareness
  • Time Management
  • Persuasive abilities