Purpose of the Job
The Snr. Programme Manager is responsible for managing and overseeing complex IT projects from inception to completion, ensuring they are delivered on time, within budget, and to the specified quality standards. This role involves strategic planning, resource allocation, risk management, and leading IT project teams to achieve project goals. The Snr. Programme Manager maintains strong communication with stakeholders, manages project budgets, and ensures compliance with relevant regulations and quality standards. They monitor project performance, implement continuous improvement practices, and document all project activities. Ultimately, the Snr. Programme Manager ensures the successful delivery of IT projects, driving technological advancements and supporting the organization’s strategic objectives.
The overall purpose of this role is to:
- Offer strategic direction to ensure projects align with the overarching goals and objectives of the organization's IT or Technology strategy.
- Oversee the technical and operational aspects of project delivery, ensuring adherence to best practices and standards.
- Manage project budgets effectively, ensuring resources are allocated optimally to achieve project objectives.
- Lead and motivate project teams, providing guidance and support to project managers and analysts across various projects.
- Act as the central point of coordination and reporting for all projects within the IT or Technology portfolio.
Job Description
Customer:
- Ensure adequate involvement of project stakeholders throughout the project lifecycle, especially in complex multifunctional projects with multiple workstreams.
- Conduct post-project reviews and ensure realization of project benefits.
People:
- Foster a culture of drive and achievement, setting clear targets and promoting ownership of project outcomes.
- Cultivate an inclusive environment within the Technology delivery team, encouraging open dialogue, a growth mindset, celebrating excellence, and ensuring commitment to successful delivery and quality.
Operations:
- Instill a project management culture within the Digital and Technology team, adopting methodologies and tools to support successful project delivery, especially in managing multiple large projects (two-three projects) or multiple smaller projects simultaneously.
- Continuously identify opportunities for process improvement and efficiency gains within project management practices, particularly in projects with medium degrees of business and technical change.
- Provide clarity to portfolio stakeholders on Technology strategic deliverables and the path to achieving Technology strategy goals.
Financial Results:
- Develop, own, and implement cost-effective strategies to manage project budgets in accordance with Aramex's Delegation of Authority (DOA) and governance policies, ensuring optimal resource allocation and financial stewardship.
- Provide accurate and timely financial reporting on project expenditures, budget variances, and financial performance against strategic objectives, considering the multi-million-dollar budgets and benefits of the projects.
Job Requirements - Experience and Education
- A university degree in Management Information Systems, computer Science or related field is essential.
- Minimum 12–15 years of experience in IT, with at least 9–11 years in leading complex, multinational network and infrastructure projects, including experience in:
- Global SD-WAN rollouts and ISP consolidation
- Network segmentation and security zone implementations
- On-prem to cloud network transformation across hybrid environments (Azure, AWS, OCI)