Purpose of the Job
Facilitate meeting and discussion with business & operational decision makers, internal and external system/product specialists, vendors, solution providers and end users. • Define functional and non-function business requirements and technical specifications. • Analyze all business processes and suggest system processes to fulfill operational requirements. • Own all product documentations and ensure all projects & developments are complied with predefined set of documentation rules. • Lead design sessions workshops for mapping, wireframing & prototyping new applications or systems as part of new or enhancing existing business processes, operations, and information process flows. • Review and analyze the effectiveness and efficiency of existing application or system. • Support all IT Projects and be part of project team in developing strategies for improving or further leveraging these application/systems. • Identify and establish scope of applications/systems analysis to define acceptance and success criteria. • Participate in periodic status meetings and other supportive activities for the project. • Collaborate in the plan, design, development and deployment of new applications/systems, and enhancement to existing applications. • Conduct research and analysis on software products to justify and support business cases and investment efforts. • Support project leaders in manage and controlling delivery scope ensuring that project change management procedures are followed
Job Description
Customer: • Facilitate meetings and discussions with business and operational decision-makers, internal and external system/product specialists, vendors, solution providers, and end users to ensure alignment with business goals and requirements. • Requirement Definition: Define functional and non-functional business requirements and technical specifications to meet operational needs.Projects: • Analyze all business processes and suggest system processes to fulfill operational requirements. • Lead design sessions and workshops for mapping, wireframing, and prototyping new applications or systems, enhancing business processes, operations, and information process flows. • Identify and establish the scope of applications/systems analysis to define acceptance and success criteria. Operations: • Own all product documentation and ensure all projects and developments comply with predefined documentation rules. • Review and analyze the effectiveness and efficiency of existing applications or systems, identifying areas for improvement. • Support all IT projects and be part of project teams in developing strategies for improving or further leveraging these applications/systems. • Participate in periodic status meetings and other supportive activities for the project. • Conduct research and analysis on software products to justify and support business cases and investment efforts. Financial Results: • Support project leaders in managing and controlling delivery scope, ensuring adherence to project change management procedures to maintain budget and timeline integrity
Job Requirements - Experience and Education
quirements (Experience and education) • Bachelor of computer science, Engineering, or related IT field with overall 5 to 7 years of experience • Minimum of 3 years’ experience in business system analysis • Minimum 3 Year of experience in Logistics & Warehousing industry. • Minimum 3 Year of experience in any Freight (Cargowise), Warehouse Management Systems (Infor WMS is a plus), TMS, OMS • Knowledge in system integrations and building APIs • Knowledge in product architecture and roadmap • Knowledge in building dashboards & reports • Experience in any order management system is a plus. • Accounting knowledge- SAP or any ERP is a plus. • Knowledge of eCommerce & marketplace solutions are a plus • Knowledge of last mile delivery systems or partners is a plus • Solid experience across the full project management and software development life cycle • Proven experience of working in a delivery-focus business analysis role • Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products. • Experience working in a team-oriented, collaborative environment • Solid experience of delivery using Waterfall and Agile (or Hybrid) project management methodology and scrum development approach. • Experience in being a support desk team member which has defined SLAs & KPI