Purpose of the Job

This position offers an exciting opportunity to work with one of South Africa’s leading retail brands, coordinating high-profile projects and partnerships that directly impact customer experience and brand visibility.

Job Description

• Act as the primary liaison between Aramex, Checkers/Shoprite/Pingo, and their partner suppliers, ensuring seamless communication and delivery of all project rollouts.
• Manage the end-to-end logistical coordination of campaigns and brand collaborations, from project scoping through to final delivery.
• Develop and maintain detailed rollout plans, including timelines, dependencies, milestones, and progress tracking.
• Work closely with Operations, Linehaul, Customer Service, and Warehousing teams to ensure smooth execution of all logistics components.
• Manage all client communications, ensuring expectations are clearly set and deliverables are met.
• Build and maintain strong, trust-based relationships with key stakeholders across all parties.
• Proactively identify and address potential risks, delays, or challenges that could impact project delivery.
• Prepare and distribute daily and weekly tracking reports for internal and external stakeholders.
• Manage the capturing, reconciliation, and reporting of PODs, ensuring full accuracy and visibility.
• Coordinate with the Commercial Team Leader, Regional Commercial Manager and Divisional Chief Executive on client requirements, rate queries, and project-specific costing where necessary.
• Maintain accurate data and communication logs within Salesforce and other reporting systems.
• Continuously seek opportunities to improve processes, enhance efficiency, and strengthen client satisfaction.

Job Requirements - Experience and Education

• Matric (Grade 12) qualification essential.
• Minimum 2–3 years’ experience in project coordination, client service, or operations within the logistics, FMCG, or retail industry.
• Proven experience managing multiple stakeholders and delivering time-sensitive projects.
• Strong understanding of end-to-end supply chain processes (collections, linehaul, warehousing, and last-mile delivery).
• Advanced proficiency in Microsoft Excel and project tracking tools; Salesforce experience advantageous.
• Excellent written and verbal communication skills.
• Must have a valid Code 08 driver’s license and own reliable transport.

Leadership Behaviors

Skills