Job Description
Job Title:  Operations Team Member I
Posting Start Date:  6/9/25
Job Description: 

Purpose of the Job

Implement the day-to-day express operations procedures and policies to ensure smooth flow of Operations in terms of receiving/processing of packages, on time delivery and system updating.

Job Description

  • Completing custom transit entries on Impatex for Express Bags
  • Completing custom high value export entries on Impax
  • Using InfoAxs for creating consoles
  • Preparing the courier MAWB and ensuring all documents are correct to leave with the shipments in a timely manner wihtout missing any flights
  • Liaising with the ground operators to ensure there are no problems or issues when lodging the bags

Additional Requirements:

  • In addition to the duties and responsibilities listed, the postholder may be required to perform other duties assigned by the manager from time to time, subject to adequate experience and/or training
  • To participate in the annual performance appraisal and objective setting scheme
  • To work in accordance with all company policies including Health & Safety, Employment, Staff, Quality and Environmental

Job Requirements - Experience and Education

  • High School, Junior college or Diploma
  • Good Command of English
  • MS Office Applications (Word, Excel & Outlook)
  • 1 year experience in a related field
  • Extensive knowledge of the Impatex System
  • Customs bands and tariffs

Leadership Behaviors

Building Outstanding Teams
Collaborate & break silos
Execution & Accountability
External focus
Growth mindset
Inclusion
Innovation
Setting a clear direction
Simplification

Skills

Administrative Skills
Attention To Details
Flexibility And Adaptability
Safety And Quality Awareness
Time Management
Organization & Planning
Teamwork