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Retail Development Executive

Position: Retail Development Executive

Purpose of the Job:

To grow channel sales through cash counters in partnership with retail outlets, thereby developing relationships and interest in Aramex solutions for walk-in customers.

Job Responsibilities:

  • Identify retail outlets, in designated Metropolitan cities, who will be interested in partnering with Aramex to setup a cash counter for booking shipments.

 

  • Make cold calls/visit identified retail outlets and work with them to develop an effective relationship.

 

  • Generate and Nurture leads in co-ordination with vertical marketing and field marketing to grow channel sales.

 

  • Present solutions to customers, demonstrating value for business and goal alignment.

 

  • Train the person managing the Cash Counter in retail outlets to facilitate smooth customer experience, in line with the Aramex brand.

 

  • Work closely with the Retail shop team and solutions group to define innovative solutions that provide value to customer’s business operations.

 

  • Perform all aspects of the sales process and input & update all customer information utilizing CRM.

 

  • Engages in research for the purpose of expanding personal and company knowledge of industry trends, best practices, marketing and sales

Job Requirements (Experience and Education)

  • Bachelor’s degree in business or any other field
  • Prior experience in express industry in Sales, Operations or Customer Service will be beneficial
  • Candidates with no express experience but having experience in identifying and appointments of retail outlets or franchises will be preferred
  • Fluent in English. Additional knowledge of Local language is a plus

Skills and Competencies

  • Proven track record of attaining organizational and personal sales objectives – Results Oriented
  • Strong Business Acumen and Industry Knowledge
  • Strong Work ethic and Customer Centric mindset
  • Ability to influence all customers (both internal and external) on issues that impact the business
  • Expert in consultative selling techniques and Account planning skills.
  • Excellent Communication and Presentation skills
  • Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented
  • Adaptable, strong team player with outstanding communication skills and ability to work with all functional areas (Cross Functional Relationship Management)
  • Strong Negotiation Skills, incorporating various strategies and desired outcomes

Locations available: Mumbai, Delhi, Bengaluru and Chennai

 

Aramex India Pvt Ltd.