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Retail Outlet Executive

Location - Marrakech


Ensure the highest customer service standards, reinforce a positive customer relationship and become the customer’s trusted advisor in accordance with Aramex values.


Attend to all walk in customers’ needs promptly

Collaborate with the team to achieve the team objectives

Ensure outlet customer satisfaction at all times

Ensure timely resolution of customer complains to retain customers



Essential Requirements:


  • Fluent communication in English and French

  • Excellent communication and proactive customer service skills

  • Ability to deal with multiple requests/tasks and prioritize

  • Confirmed experience in customer service department

  • Bachelor in marketing, sales or International business



Company Overview:

InfoFort develops secure, innovative and customized solutions in document and data storage and management for different industries. These solutions cover the full information life cycle and range from Records Management (Secure Document Storage & Management, Cheques Management), Electronic Records Management (Document Scanning & Capture, Electronic Document Management System-eDMS, ECM, Workflow Management & Automation), Business Intelligence and Analytics, Backup as a Service & Tape Storage Management solutions, secure and certified Shredding & Data Destruction, Fixed Assets Management and Information Management consultancy.