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Inside Sales Executive

TITLE:

Inside Sales Executive

 

REPORTING LINE:

Key Account Manager

               

PURPOSE:

Regain inactive and stopped customers and ensure maintaining and growing them through Tele-Sales.

 

 

 

 

KEY RESPONSIBILITIES:

 

• Develop and maintain effective relationship with the existing customers.

• Identify business development opportunities from customers.

• Constantly create revenue generating channels from Cross Selling and Upselling streams to new and existing customers.

• Collaborate with the team to achieve its objectives and targets.

• Increase cross selling and up-selling opportunities.

• Ensure Tele-Sales targets are met.

• Ensure ACP targets are met where applicable.

 

 

Job Requirements (Experience and education)

 

•              Bachelor’s Degree (Logistics preferably)

•              2-5 years’ experience of Customer Service preferably handling key business clients

•              Ability to handle challenging situation in a composed manner

•              Excellent English Verbal & Written skills

 

 

 

 

 

 

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.