Purpose of the Job

As the Strategic Sales Manager for the International Express Product, you'll identify new business opportunities in order to generate revenue, improve profitability and help the business grow. Your work will involve careful strategic planning and positioning in the appropriate markets, enhancing the operation of the business, its position in the market and its reputation in the industry.

Job Description

• Research and identify new business opportunities - including new markets, new verticals such as B2B Retail, growth areas, trends, customers, partnerships, products and services or new ways of reaching existing markets.
• Seek out the appropriate contact in an organization to support the above.
• Generate leads and cold call prospective customers.
• Meet with customers/clients face to face or over the phone.
• Foster and develop relationships with customers/clients.
• Understand the needs of our customers and be able to respond effectively with a plan of how to meet these.
• Think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business.
• Work strategically - carrying out necessary planning to implement operational changes.
• Draw up client contracts, SLA’s, SOP’s and ensure internal governance and protocol is followed. 
• Have a good understanding of the businesses' products and services and be able to advise others about them.
• Ensure staff are on board throughout the organisation and understand the need for change and what is required of them.
• Discuss promotional strategy and activities with the marketing department.
• Liaise with internal departments, the finance team, warehousing and logistics departments as appropriate.
• Seek ways of improving the way the business operates.
• Assist in planning sales campaigns.
• Create sales pipelines. 
• Negotiate pricing with customers and suppliers.
• Increase sales of the business.
• Carry out sales forecasts and analysis and present your findings to senior management.
• Develop the business sales strategy.
• Attend seminars, conferences, trade shows and events where appropriate.
• Keep abreast of trends and changes in the industry.
• Prior, proven experience of selling B2B (business to business) and B2C (business to consumer) within the e-commerce sector.
• Experience of working across Europe in multiple Countries.
• Tenacity and drive to seek new business and meet or exceed targets.
• An excellent telephone manner for making initial contact and for ongoing communication with customers and business associates.
• Interpersonal skills for building and developing relationships with clients.
• To work with in accordance with all company policies including Health and Safety Employment, Staff, Quality and Environment 

Job Requirements - Experience and Education

• Minimum 5 years working in a senior business development/commercial role within a similar industry/organization.
• Experience leading and managing large sales portfolios, pipelines and client base.
• Excellent working knowledge of the industry.
• Strong critical thinking and decision-making skills.
• The ability to think strategically. 
• The ability to analyse sales figures and write reports 

Leadership Behaviors

Skills