Job Description
Job Title:  Operations Manager
Posting Start Date:  11/5/25
Job Description: 

Purpose of the Job

The function is to ensure that the logistics teams and facilities are supported through the implementation of best practices and standard operating procedures allowing for a world class customer experience.

Job Description

  • Manage and support the warehouse teams nationally.
  • Lead and implement all standard operating procedures to ensure process flows and stock accuracy.
  • Oversee system implementation use and accuracy.
  • Excel proficiency 
  • SLA and KPI management, control, and continuous improvement
  • Management of cost containment
  • Ensure quality compliance is monitored and audited based on the client’s quality requirements.
  • Lead, motivate and empower staff through effective and open communication and coaching.
  • Attend to and resolve audit findings.
  • Assist in growing the business by identifying additional business areas to target.
  • Ensure contract compliance is adhered to.

Job Requirements - Experience and Education

  • 8-10 years’ managerial experience in Logistics Management, Supply Chain and Warehouse operations
  • Experience in presentation and negotiation of business solutions at senior management level
  • Valid Code 08 driver’s license and own reliable transport and willing to travel.
  • Shift structure is 07H00 - 16H00 (Required working hours may vary) 

 

Skills

Leadership Skills
Process Improvement
Time Management
Negotiation Skills
Customer Focus
Communication Skills
Organization & Planning
Innovative Thinking
Coaching And Development

Leadership Behaviors