Job Description
Job Title:
Operations Manager
Posting Start Date:
11/5/25
Job Description:
Purpose of the Job
The function is to ensure that the logistics teams and facilities are supported through the implementation of best practices and standard operating procedures allowing for a world class customer experience.
Job Description
- Manage and support the warehouse teams nationally.
- Lead and implement all standard operating procedures to ensure process flows and stock accuracy.
- Oversee system implementation use and accuracy.
- Excel proficiency
- SLA and KPI management, control, and continuous improvement
- Management of cost containment
- Ensure quality compliance is monitored and audited based on the client’s quality requirements.
- Lead, motivate and empower staff through effective and open communication and coaching.
- Attend to and resolve audit findings.
- Assist in growing the business by identifying additional business areas to target.
- Ensure contract compliance is adhered to.
Job Requirements - Experience and Education
- 8-10 years’ managerial experience in Logistics Management, Supply Chain and Warehouse operations
- Experience in presentation and negotiation of business solutions at senior management level
- Valid Code 08 driver’s license and own reliable transport and willing to travel.
- Shift structure is 07H00 - 16H00 (Required working hours may vary)
Skills
Leadership Skills
Process Improvement
Time Management
Negotiation Skills
Customer Focus
Communication Skills
Organization & Planning
Innovative Thinking
Coaching And Development