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Express Support Executive

Location -Johannesburg  ,South Africa (ZA) 

Job ID -2785



Position:   Express Support Executive

Area: Johannesburg



Key Responsibilities

  • Product Growth – Support in achieving revenue/gross profit budget targets
  • Strategy – Support in executing product strategy
  • Commercial/Customer Support – Support retention and growth of existing strategic express accounts. Support strategic new business acquisition and implementation.
  • Analytics & Reporting – Support daily/weekly/monthly KPI requirements of product
  • Operations – Lane development, lane management, agent management, airline/routing optimization
  • Project – New product development initiatives
  • Financial – Express income statement analysis


Minimum Requirements

  • Minimum requirement is a Matric (Grade 12) qualification
  • Related tertiary qualification, preferably in commerce
  • Minimum of 2-3 years corporate experience
  • International express network/product knowledge
  • Advanced Microsoft Office and Power BI skills
  • Must have own transport and valid driver’s license




  • Analytical expertise
  • Strategy execution
  • Project management skills
  • Sound communication and negotiation skills
  • Presentation skills
  • Relationship management and building
  • Ability to engage with C level customers
  • Proactive
  • Take ownership without constant supervision
  • Customer service orientation



Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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