Purpose of the Job
The Station manager will have the ability and vision of the business to set up effective long-term strategies and direction that successfully navigates business through competitive. This includes significant development of new clients to sell our logistics and supply Chain services, as well as building strong/long-term customer relations. Duties and responsibilities include formulating policies, identifying, and managing new and existing customers, overseeing daily operations including general sales and sales forecasting, planning the use of materials and staff, and responsibility for the general health and safety standards of the station.
Job Description
KEY RESPONSIBILITIES:
• Set the branches official goals, operational plan and budget in coordination with the
Country Manager / DCE
• Ensure adherence to the corporate image, culture, and operations standards related to
the branch
• Coordinate with the Regional HR to recruit talented employees
• Ensure proper training to all staff in the branch to enable the staff to conform to all
Aramex standards in coordination with the training manager / member.
• Controlling the branch costs in general and abide with the budget constraints
• Report to the country manager / DCE on the status of the office, employees, clients, and
compare that with the set plans and budgets.
• Ensure proper customer service to all branches and Aramex clients
• Follow up on all customer requests and ensure resolution of any pending problems
• Ensure that all the branch clients’ accounts are reconciled and dues collected on time as
per the guidelines set by the Country Accounts Manager
• Control the expenses and overheads of the branch
• Visit customers to enhance relationships and explore new business opportunities
• Achieve the set budget and targets
Job Requirements - Experience and Education
- MINIMUM REQUIREMENTS:
▪ Minimum requirement is a Matric (Grade 12) qualification
▪ Bachelor’s Degree or similar qualification and/or experience advantageous
▪ Previous Corporate Sales experience
▪ 3 Years management experience
▪ Need to have worked for reputable corporates
▪ Proven track record of having made target and successfully lead a team
▪ Industry experience with understanding of full Supply Chain is a necessity
▪ Experience in presentation and negotiation of business solutions at senior management
level
▪ Valid Code 08 driver’s license and own reliable transport and willing to travel