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Process Excellence Manager - KSA

Role and Responsibilities

  • This role is a key position dedicated towards Distribution Center & Last Mile optimization vertical, responsible for the delivery of three pillars of PEX program: Process Improvement, Continuous Improvement, and Capability Building across Aramex regions
  • It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of Lean Six Sigma methodology, and the supporting PEX framework, to deliver the strategic objective of operational efficiency & cost optimization

Job Description:

  • To drive the PEX program  in ground operation/ express vertical
  • Hand-on approach in driving Continuous Improvement & Transformation Projects independently across all regions
  • To deliver tangible and sustainable topline growth and/or bottom-line savings during the program
  • Work closely with regional PEX teams in key geographies to enable PEX vision on the ground
  • Work with Sr. PEX Manager to identify opportunities for process improvement and cost savings.
  • Manage and monitor project or program schedules and progress to ensure expected results are delivered on time and to budget.  Maintain, adjust and communicate updates to project plans as needed.
  • Through the application of Lean concepts, Kaizen events and key Six Sigma and/or Lean projects of varying size and scope, to identify opportunities to increase efficiency, reduce costs and maximize asset utilization.
  • Develop mechanisms and lead initiatives for culture development & change management within production and business processes (such as 5S, Visual Management, Daily Management Systems, Root Cause Analysis and Kaizen teams).
  • Provide ongoing support to multiple project teams. Communicates Process Excellence information/news to plant management, staff, and employees.
  • Hold an independent view on Process performance and support global plans for continuous improvement.
  • Support the evaluation of emerging digital improvement tools, systems and processes.
  • To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects

Industry Experience:

  • Distribution Hub/Last Mile experience for a large ecommerce or logistics organization
  • Lean Six-Sigma or Transformation role in supply chain industry


Qualifications and Education Requirements

  • Bachelors degree a must, preferably Masters degree
  • 6+ years with a successful track record in driving Process Improvement & Continuous Improvement
  • Lean Six-Sigma, transformation or re-engineering background is a must


Desired Skills:

  • Demonstrated skills in driving operational efficiency and cost optimization projects
  • Excellent verbal and written communication skills
  • Must be open to travel 30% of the time as per project needs in other regions
  • Experience in preparing and presenting recommendations to an audience of senior executives
  • Experience of hands-on implementation of continuous improvement programs and Lean solutions
  • Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
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