Purpose of the Job
As an Air Freight Specialist at Aramex, you will be the driving force behind our efficient freight operations. You'll play a vital role in ensuring the timely and cost-effective movement of goods, from initial quotes to final delivery. This includes navigating international regulations, maintaining clear communication, and upholding the highest standards of customer service.
Job Description
Execute import and export shipments from initial quote to final delivery, ensuring smooth and efficient movement of goods
Handle both LTL and FTL shipments, including hazardous materials following all required regulations
Arrange for the collection of Delivery Orders (DOs) and Bills of Lading (B/Ls)Coordinate customs clearance procedures and ensure all necessary documentation is accurate and complete
Submit shipping instructions to relevant partiesSchedule both hazardous and non-hazardous shipments accurately and efficiently
Monitor and maintain a 100% update rate for milestones and status within CargoWise
Monitor supplier invoices and performance to ensure cost-effectiveness
Complete job costing and billing tasks accurately
Maintain clear communication with suppliers and clients throughout the shipment process
Follow established company Standard Operating Procedures (SOPs) and achieve Key Performance Indicators (KPIs)
Maintain a well-motivated and independent work style, managing freight forwarding operations effectively
Collaborate with destination consignees to ensure smooth delivery
Independently handle pre- and post-shipment documents
Coordinate with shipping lines to obtain Bill of Lading (BL) status and local charge updates
Work with brokers to manage payments and update payment receipts in the system
Facilitate communication with staff regarding customs clearance activities
Regularly follow up with clients on various shipment details like stuffing plans, vessel schedules, and BL copies
Coordinate with clients regarding dispatch of cargo
Collaborate with shipping lines, transporters, and operations staff for seamless execution
Maintain accurate records within CargoWise, including payment vouchers and supplier cash payments
Create transportation references within each CargoWise
Creation of truck consignment note, manifest and MAWB
Creation of bill of entry for export & import consignment
Job Requirements - Experience and Education
- Bachelor’s degree in business or any other field
- 3-4 years of relevant working experience in the Freight Forwarding industry
- Experience in operations and broad knowledge of regulations
- Cargowise experience preferred
- Excellent MS office skills: Word, Excel and Power Point
- Good commands in professional emails writing