Purpose of the Job
Reporting to the General Manager – Franchising (Australia), this role is responsible for recruiting high-quality Courier Franchisees across Company Owned Regional Franchises in Victoria, South Australia and Tasmania. The focus of the role is to strengthen service performance, financial outcomes, and franchisee engagement, while ensuring full compliance with the Franchise Code of Conduct, Fair Trading obligations, and Aramex governance requirements.
As the Franchise Recruitment Manager, you will play a critical role in shaping and growing the Victorian franchise network and supporting sustainable operational growth.
Job Description
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Recruiting high-quality Courier Franchisees across Company Owned Regional Franchises in Victoria, South Australia and Tasmania to meet operational and growth targets.
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Designing and delivering franchise recruitment strategies and campaigns in partnership with Marketing.
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Managing the end-to-end franchise recruitment lifecycle, including lead tracking, applications, and conversions.
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Leading franchise onboarding and ensuring all training, compliance, and documentation requirements are met.
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Ensuring franchise sales and territory changes are completed in line with internal processes, the Franchise Code, and governance requirements.
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Partnering with Legal to manage Fair Trading matters and support continuous improvement of franchise processes.
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Maintaining accurate, compliant franchise and driver documentation in line with legislative and Aramex requirements.
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Supporting Operations with territory planning, workforce requirements, and network growth initiatives.
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Acting as a role model by consistently demonstrating strong leadership behaviours.
Job Requirements - Experience and Education
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Minimum 2+ years’ experience in a management or team leadership role.
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Proven experience managing or working within a franchised network.
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Strong communication and interpersonal skills, with the ability to influence and negotiate effectively.
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Excellent organisational skills with the ability to manage multiple priorities and deadlines.
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A proactive, solutions-focused mindset and strong attention to compliance and detail.