Purpose of the Job

As a Field Sales Executive, you will be responsible for driving revenue growth by acquiring new customers and managing existing accounts, offering end-to-end freight forwarding solutions in line with Aramex commercial strategies.

Job Description

• Develop and maintain strong relationship with customers and internal stakeholders
• Identify and acquire new business opportunities while managing and growing existing accounts 
• Promote & sell freight forwarding solutions, including air, ocean, road freight and related logistic services based on needs
• Drive revenue growth through cross-selling, upselling, and new business development initiatives
• Ensure best sales practices to meet customer needs and expectations and capitalize on growth
• Enhance customer loyalty by delivering customized tailored solutions
• Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling  
• Ensure customers are using cost effective services channels and increase use of automation
• Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set
• Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover
• Ensure customers information are up to date utilizing CRM tools
• Support credit collection activities

Job Requirements - Experience and Education

• Bachelor’s degree in business or any other related field
• Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)
• At least 2 - 4 years B2B sales experience, preferably in transport/logistic or shipping industries.
• Good knowledge and understanding of Export-Import 
• Excellent interpersonal, negotiation and communication skills 
• Proficiency in English (written & spoken)
• Strong understanding of market dynamics and requirements
• Ability to build rapport with customers quickly

Leadership Behaviors

Skills