Purpose of the Job

As a Field Sales Executive, you will be responsible for achieving revenue growth through the development of new business and maintaining existing customers in line with Aramex commercial strategies.

Job Description

• Develop and maintain strong relationship with customers and internal stakeholders
• Constantly create revenue generating channels from cross selling, upselling and new business streams
• Ensure best sales practices to meet customer needs and expectations and capitalize on growth
• Enhance customer loyalty by delivering customized tailored solutions
• Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling  
• Ensure customers are using cost effective services channels and increase use of automation
• Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set
• Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover
• Ensure customers information are up to date utilizing CRM tools
• Support credit collection activities

Job Responsibilities - Experience and Education

• Bachelor’s degree in business or any other related field
• Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)
• At least 2 - 4 years sales experience, preferably in transport or shipping industries.
• Excellent interpersonal, negotiation and communication skills 
• Strong customer focus and analytical skills 

Leadership Behaviors

Skills