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IT Product Executive (Cargowise)

Location-El Giza  ,Egypt (EG) 

Job ID -5103

Purpose of the Job:

The role of the IT Products Associate for the freight product, you will be involved in all the technical aspects and touch points of CargoWise (CW) and its modules, including - but not limited to - training, implementation, customizations, integrations, process design, automation, and support based on the best practices aiming for an optimal utilization of CW in the organization


Job Responsibilities:

  • Build and customize workflows, registry, documents, reports, rates, and contracts
  • Understand CW and middleware database and infrastructure and securely generate data directly from the database when needed
  • Understand and document integrations with other systems (SAP ERP, Salesforce,, customs authorities, customers, forwarders, GPS, …)
  • Understand eAdapter, EDI messages, E2E, and Aramex middleware interactions
  • Participate in the design and implementation of aramex freight processes related to operations, accounting, finance, commercial, procurement, and compliance within CW
  • Understand the implementation of rates, contracts, CargoGuide, CargoSphere, eAir Booking, and other related modules
  • Assist in CW system training and rollout/implementation
  • Master data management and cleanup
  • Assist the users and MDM team from L1 to L3 and manage requests with WiseTech (WTG) and the implementation partner
  • Monitor the implementation partner efforts and suggest improvements
  • Monitor and control user access and logins
  • Participate in all CW needed solutions from the requirements gathering, to analysis, design, development, implementation, and maintenance & control


Job Requirements:


  • Bachelor’s degree in technology related fields (computer science, engineering, Information Technology)
  • Overall Experince 3-5 Years.
  • Expert in CW (Certified professional) with at least 1 years of technical knowledge in CW
  • Good knowledge of operational freight forwarding
  • SQL server programming
  • Awareness of the information security best practices
  • Good communication skills

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.