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Branch Manager

Location - East London , , South Africa (ZA) 

Job ID - 4461 


  • Set the branches official goals, operational plan and budget in coordination with the Country Manager / DCE
  • Ensure adherence to the corporate image, culture, and operations standards related to the branch
  • Coordinate with the Regional HR to recruit talented employees
  • Ensure proper training to all staff in the branch to enable the staff to conform to all Aramex standards in coordination with the training manager / member.
  • Controlling the branch costs in general and abide with the budget constraints
  • Report to the country manager / DCE on the status of the office, employees, clients, and compare that with the set plans and budgets.
  • Ensure proper customer service to all branches and Aramex clients
  • Follow up on all customer requests and ensure resolution of any pending problems
  • Ensure that all the branch clients’ accounts are reconciled and dues collected on time as per the guidelines set by the Country Accounts Manager
  • Control the expenses and overheads of the branch
  • Visit customers to enhance relationships and explore new business opportunities
  • Achieve the set budget and targets


  • Minimum requirement is a Matric (Grade 12) qualification
  • Bachelor’s Degree or similar qualification and/or experience advantageous
  • Previous Corporate Sales experience
  • 3 Years management experience
  • Need to have worked for reputable corporates
  • Proven track record of having made target and successfully lead a team
  • Industry experience with understanding of full Supply Chain is a necessity
  • Experience in presentation and negotiation of business solutions at senior management level
  • Valid Code 08 driver’s license and own reliable transport and willing to travel



  • Customer Focus
  • Communication and Interpersonal
  • Planning/ Organizing
  • Time Management
  • Presentation Skills & Creative thinking / Innovation
  • Negotiation Skills 
  • Coaching and development & Team Building
  • Problem solving and Decision making
  • Leading and motivating
  • Strategic and Consultative selling 

People Skills


Company Overview:

InfoFort develops secure, innovative and customized solutions in document and data storage and management for different industries. These solutions cover the full information life cycle and range from Records Management (Secure Document Storage & Management, Cheques Management), Electronic Records Management (Document Scanning & Capture, Electronic Document Management System-eDMS, ECM, Workflow Management & Automation), Business Intelligence and Analytics, Backup as a Service & Tape Storage Management solutions, secure and certified Shredding & Data Destruction, Fixed Assets Management and Information Management consultancy.