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Operations Support Manager

Location-Dublin  ,Ireland (IE) 

Job ID -4568

An exciting oppurtunity to develop in a Operations Support Manager role, managing high level aspects of both warehouse and logisitics entities. 


Key Responsibilities & Duties: 

  • Ownership of a large P&L and successfully managing aggressive budgets
  • Managing all operational aspects of the business on the Ballyboughal site in Dublin
  • Control of operational departments including Logistics, Transport, Cross Dock Warehouse, Road Freight and Customer Services as well as offsite storage facilities
  • Identify and implement new process flows and controls to manage key accounts
  • Assess the operation with a view to implement process changes to drive efficiency
  • Assist the Business Development team in identifying opportunities and solutions for potential new customers or flows
  • Source, negotiate and monitor 3rd party service providers to support the business requirements.
  • Strong vendor relationship management providing national and international distribution and supply chain connectivity.
  • Ensure all procedures are adhered to in relation to health and safety, performance, industry compliance and Customer SLA’s.
  • Perform to weekly/monthly KPI measured internal and external business demands.
  • Manage AEO site process requirements
  • Manage HPRA / GDP site process requirements
  • Support and work closely with the Facilities Manager to ensure the site is maintained and equipment serviced

Minimum Requirements: 

  • A minimum of 5 years management experience in similar role is required.
  • Strong multi modal operational background especially in Transport, Road Freight and Logistics.
  • Candidates should have a track record of successfully managing a large and diverse team in a fast paced and challenging industry.
  • financial and administrative skills including building and successfully managing aggressive budgets and running a large P&L.
  • Excellent commercial acumen encompassing customer relationship management, business meetings and presentation skills
  • Experience of managing a large vendor base
  • Strong relationship and account management skills
  • Strong problem-solving skills with a good working knowledge of compliance and HR regulations.
  • Flexible approach to working hours.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.