Customs Data Entry Supervisor

Location-Dublin  ,Ireland (IE) 

Job ID -5917


Join our team at Aramex Limited as a Customs Data Entry Supervisor located in our Dublin depot. This is an exciting role well suited to an ambitious professional looking for a new challenge and being part of a hardworking and collaborate team. Aramex can offer career development and progression with many of our team members excelling in their roles and enjoying the fast-paced world of logistics and supply chain.


Normal hours of work would be Monday to Friday 10am to 7pm.


  • Supervise and support the Data Entry team on daily tasks, activities and queries.
  • Act as point of escalation for issues within the department, supported by the Office Manager.
  • Participate in and provide feedback to the recruitment and selection process.
  • Onboarding and training of new staff.
  • Manage declaration assignment in timely and fair manner to meet business timelines.  
  • Review processes and procedures to maximise efficiency and eliminate duplication.
  • Manage and review new process implementation.
  • Manage and implement customer authorisations ensuring correct clearance procedures are followed.
  • Ensure company processes and procedures are adhered to.
  • Act as interface between the team and Office Manager.
  • Identify new process flows and methods of working to enhance processes, team, and business performance.
  • Develop intimate knowledge of customer requirements to ensure effective and efficient delivery of tasks.
  • Support the Office Manager in the delegation of daily tasks, fairly and equally amongst team members.
  • Ensure accurate input of Customs data into management system.
  • Actively participate in team performance reviews, providing constructive feedback.
  • Liaising and collaborating with operational teams to ensure correct information available in a timely manner.
  • Gather data from customers to ensure compliance with Customs procedures.
  • Provide constructive feedback and coaching to team members with support from Office Manager.
  • Attend meetings and scheduled training.
  • Generate customs reports and ad hoc reports.
  • Support the team in carrying out daily tasks and provide cover as necessary.



  • Experience of Customs procedures and requirements is essential.
  • Previous experience in a Team Lead or Supervisory role preferable.
  • Methodical with excellent attention to detail.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proactive and responsible, taking personal ownership of tasks and solutions.
  • Strong verbal and written communication skills essential.
  • Flexible and adaptable.




  • Career Development
  • Five weeks of Annual Leave
  • Pension
  • Service Awards and Benefits
  • Competitive Salary
  • Bonus Scheme

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.