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National Operations Manager

Location-Dubai  ,United Arab Emirates (AE) 

Job ID -2638


  1. Working closely with the regional director and station management to develop the plan to sustainably scale the operations in the network. Lead the execution of the plan end to end
  2. Ensuring that the whole network is meeting day to day operation operational and cost targets
  3. Analyzing the business in the country along with the customer/client requirements and create an iterative process to reach the ideal offerings and order lifecycle to achieve our experience, productivity and cost targets.
  4. Lead service level improvement and cost cutting initiatives by liaising with cross functional stakeholders
  5. Manage planning and budgeting for the country in terms of couriers, infrastructure, vendors, consumables in line with business forecast and projections
  6. Mentor and develop operation leaders to take up management positions across the Aramex operational network
  7. Manage relationships with internal stakeholder and external clients and vendors in line with Aramex engagement policy
  8. Maintain healthy and safe workplace environment


  1. Bachelors/Masters degree in Business administration/supply chain/engineering or equivalent
  2. 7-12 years of experience in Operations management in logistics, ecommerce operations or supply chain
  3. Demonstrated experience of leading large teams and managers
  4. Well versed with Microsoft office, Knowledge of SQL and experience in data visualization platforms like tableau is a plus

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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