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Head of Insurance

Location -Dubai  ,United Arab Emirates (AE) 

Job ID -3150

Purpose of the Job:
The Head of Insurance role is to provide insurance solutions and transform all potential business liabilities into adequate and efficient insurance coverage. This position leads and guides the organization globally on all business-related insurance needs (i.e. both on a corporate and at a local level).
The Head of Insurance’s purpose is to oversee the strategic objectives of the department, align with corporate and other departmental strategy and objectives, drive the necessary changes in its insurance programs and report to Senior Management all material insurable risks.

Job Responsibilities:

Insurance Program Leadership: 
•    Develop & implement insurance strategies and objectives (in line with overall Risk & Compliance and overall Company Objectives)
•    Manage, lead, improve and develop all corporate insurance programs: i.e. development of Global Insurance Program across a range of insurance classes such as Property Damage and Liability)
•    Develop and implement a standardized Insurance Manual across key insurance classes etc 
•    Align insurance strategy with all related functions to ensure proper transfer risk mitigation
•    Oversee and manage insurance claims negotiations to minimize business losses arising from unforeseen events / incidents
•    Drive change and automation to align Insurance Dept with other functions and Aramex’s digital transformation initiatives
•    Drive awareness of Insurance strategy across the network at all levels
•    Support senior management’s strategies and objectives through insurance solutions and advice


•    Provide regular quarterly update reports to Chief Risk & Compliance Officer 
•    Establish and collate regular and standard insurance dashboard reporting across Aramex network with regular updates to Regional CEO’s
•    Develop Claims Compliance dashboard reporting for Senior Management, Risk Committee & Audit Committee 


Innovation / Solutions: 
•    Develop and support the business in innovative insurance solutions (i.e. possible customer facing revenue generating solutions or new internal insurance products to meet new service lines etc)
•    Develop and drive insurance related projects (i.e. such as the development and assessment of a Captive) which provide added value to the organization


Administrative and Leadership Responsibilities:
•    Manage the Insurance Functional budget
•    Provide ongoing support & advice to the Chief Risk and Compliance Officer on all aspects of Insurance 
•    Develop and enhance Insurance Network (with external parties etc) to keep abreast of industry / market developments etc 
•    Lead the development and continuous training of all direct and indirect Insurance associates to achieve maximized effectiveness
•    Ensure continuity of functions and improvement of all staff throughout their career progression

Job Requirements (Experience and Education):
•    Bachelor’s Degree in Business or other relevant fields
•    Master’s Degree in Business Administration or similar fields (preferable) 
•    Certification from internationally known, reputable Insurance Institutes would be a plus (i.e. ACII)
•    Proven Leadership skills (i.e. demonstrated ability to establish, lead and achieve strategies and objective on a wide scale)
•    Thorough Insurance knowledge with 10+ years of insurance experience across geographies and industries (logistics preferable)
•    At least 10 years of managerial experience leading a team of insurance professionals within a multinational organization within the GCC region
•    Demonstrated ability to build, lead and develop insurance functions 

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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