Purpose of the Job
Offer strategic direction to ensure projects align with the overarching goals and objectives of the organization's IT or Technology strategy. • Oversee the technical and operational aspects of project delivery, ensuring adherence to best practices and standards. • Manage project budgets effectively, ensuring resources are allocated optimally to achieve project objectives. • Lead and motivate project teams, providing guidance and support to project managers and analysts across various projects. • Act as the central point of coordination and reporting for all projects within the IT or Technology portfolio. • Develop and enhance internal capabilities necessary for the successful delivery of projects, fostering a culture of continuous improvement and skill development. • Develop risk management strategies, monitor project risks, and provide timely resolution of issues to minimize project disruptions. • Ensure transparency and visibility of project performance through regular and comprehensive reporting to stakeholders and executives. • Govern the portfolio of initiatives, overseeing planning, budgeting, monitoring, and reporting, and ensuring compliance with organizational standards and policies. • Maintain strong communication channels with stakeholders, providing updates on project progress, performance, and any significant issues or exceptions to senior management. • Manage change effectively within projects, ensuring business readiness and minimizing resistance to change through effective communication and stakeholder engagement
Job Description
Customer:
• Ensure adequate involvement of project stakeholders throughout the project lifecycle. • Conduct post-project reviews and ensure realization of project benefits. • Develop a communication strategy to keep stakeholders informed about project plans, risks, issues, and overall project status. • Implement quality assurance processes and metrics to monitor and ensure adherence to quality standards throughout project execution.
People: • Foster a culture of drive and achievement, setting clear targets and promoting ownership of project outcomes. • Cultivate an inclusive environment within the Technology delivery team, encouraging open dialogue, a growth mindset, celebrating excellence, and ensuring commitment to successful delivery and quality. • Lead with purpose and values, enhancing the employee experience within the team. • Promote continuous improvement and advocate for modern project delivery practices, supported by effective governance.
Operations: • Instill a project management culture within the Digital and Technology team, adopting methodologies and tools to support successful project delivery. • Continuously identify opportunities for process improvement and efficiency gains within project management practices. • Provide clarity to portfolio stakeholders on Technology strategic deliverables and the path to achieving Technology strategy goals. • Take a pragmatic approach to decision-making, balancing risks, costs, and rewards in project planning and issue resolution.
Financial Results: • Develop, own, and implement cost-effective strategies to manage project budgets in accordance with Aramex's Delegation of Authority (DOA) and governance policies, ensuring optimal resource allocation and financial stewardship. • Provide accurate and timely financial reporting on project expenditures, budget variances, and financial performance against strategic objectives
Job Requirements - Experience and Education
• A university degree in Management Information Systems, computer Science, Finance or related field is essential.
• Minimum 10 - 12 years background in IT and SAP implementation with proven experience (4- 5 years) in IT resource management, project management, and performance management.
• Strong understanding of IT Governance, processes, and met Proficiency in SAP modules such as SAP ERP, SAP S/4HANA, SAP FICO, SAP MM, SAP SD, and SAP HCM.
• Experience with SAP BW/BI for business intelligence and analytics
• Strong understanding of IT Governance, processes, and methodologies – waterfall and agile methodologies and qualifications.
• Excellent leadership, communication, and analytical skills.
• Excellent Knowledge of performance evaluation techniques and key metrics.
• Ability to work collaboratively with cross-functional teams. • Proficiency in project management tools and software.
• Experience with IT performance management frameworks (e.g., ITIL, COBIT).
• Certification in project management (e.g., PMP, PRINCE2).
• Strong persuasion and negotiation skills, including conflict resolution skills