Purpose of the Job
The Senior Business Analyst in the Digital and Technology Planning & Finance function will serve as a key link between the finance team, stakeholders, and technology teams, ensuring effective coordination and collaboration across multiple initiatives. The role involves supporting the project lifecycle—from requirements gathering through implementation and testing—with a focus on improving financial processes and enabling digital integration.
This position emphasizes identifying opportunities for process optimization and contributing to the implementation of digital solutions that enhance operational efficiency and align with business objectives.
A core responsibility of this role is to manage business requirements, ensuring clear communication and alignment among stakeholders, while supporting the development of business cases and facilitating decision-making.
Job Description
Business Alignment and Coordination:
Act as a liaison between finance and technology teams to support smooth communication and alignment.
Coordinate and support a pipeline of finance and technology initiatives, contributing to successful delivery across different phases.
Collaborate with stakeholders to define, prioritize, and align initiatives with business objectives.
Project & Initiatives Support & Execution:
Support delivery across the project and initiative lifecycle, from concept and initiation through implementation and post-go-live activities.
Translate business requirements into functional and non-functional specifications for IT teams.
Facilitate workshops and stakeholder discussions to gather, validate, and refine requirements.
Work closely with IT and solution teams to support integration and optimization of systems such as SAP ERP, Cargowise, and other internal platforms
Technical Expertise:
Strong understanding of finance processes, business process optimization, and digital technology integration.
Solid knowledge of business analysis practices, including elicitation techniques and requirements management.
Experience working in agile environments and cross-functional teams.
Familiarity with use case analysis, process mapping, workflow design, and business requirements documentation.
Good understanding of project delivery lifecycles and methodologies.
Basic exposure to system integrations and interface concepts is considered an advantage.
Skills & Competencies:
Strong organizational and coordination skills with the ability to manage multiple priorities and deadlines.
Analytical thinking and structured problem-solving capabilities.
Effective written and verbal communication skills across different stakeholder levels.
Ability to facilitate discussions and workshops and maintain stakeholder engagement.
Capability to support business case development and contribute to benefits tracking.
Process Optimization & Technology Integration:
Analyze business processes to identify improvement opportunities.
Support the development of workflows, data flows, and models aligned with target business processes.
Ensure alignment between business requirements and proposed solutions, escalating gaps when needed.
Collaborate with architecture and integration teams to ensure solutions are scalable and aligned with standards.
Stakeholder Engagement & Communication:
Build and maintain effective working relationships with stakeholders.
Provide structured updates on progress, risks, and milestones to relevant stakeholders.
Support training and adoption of new solutions within finance teams.
Compliance:
Follow internal governance processes, including documentation standards, version control, and approvals.
Support post-implementation activities to ensure stable operations and issue resolution.
Key Outcomes & Deliverables:
Contribution to successful delivery of finance and digital initiatives within agreed timelines and scope.
Improved process efficiency through supported optimization and system enhancements.
Well-documented requirements and project artifacts ensuring continuity and sustainability.
Effective stakeholder collaboration throughout project phases.
Job Requirements - Experience and Education
Bachelor’s degree in business administration, Finance, Information Technology, or a related field.
2-4 years of experience working as a Business Analyst on mid-to-large System Development Life Cycle projects.
Experience in business analysis activities, with exposure to SAP ERP, Cargowise, or similar enterprise systems.
Exposure to business process improvement and digital solutions implementation.
Experience working with cross-functional teams and engaging multiple stakeholders.
Exposure or participation in e-invoicing implementation projects.
Basic understanding of integration concepts and interface layers, including financial or banking integrations (e.g., SWIFT).
Familiarity with automation tools and concepts, such as RPA and OCR.
Awareness of data exchange formats and integration methods (e.g., APIs, XML, JSON).
Exposure to supply chain or logistics processes is an advantage.
Certifications such as PMP, PMI, PRINCE2, PMBOK, or equivalent are considered a plus, but not mandatory.