Country Manager I

Purpose of the Job

The Country Manager primary duties and responsibilities include delivering the financial objectives of the organization whilst overseeing the day-to-day business operations across functions, executing global strategy and driving general business strategy, overseeing the manpower planning, country P&L ownership and management while ensuring adherence to company policies and procedures. The Country Manager is responsible to set and cascade goals with their direct line of reports to ensure the achievement of the local and regional strategy. This role also accepts directorship responsibility on behalf of Aramex in relation to external financial, government and other entities.

Job Description

• Monitors the station’s overall financial performance, including products revenue, product margins, cost control and profitability as well as working capital
• Ensures compliance with internal policies and external regulations, and that the company operates within the bounds of the law. This involves understanding and adhering to various legal compliance requirements.
• Have knowledge and a good understanding about key areas of legal compliance (such as, for example, employment and labor laws, corporate governance, environmental regulations, intellectual property laws, and data protection and privacy laws) in order to protect the business and maintain its integrity.
• Creates and implements commercial growth strategies and initiatives for products across various segments and industries which align with Regional and Global strategy.
• Ensure deep insight to value proposition, market segmentation, strategy and differentiation, market insight, brand strategy and industry trends, white space opportunities and ensure that this is aligned to the corporate goals.
• Manages the country’s performance and develops solutions to meet market demands.
• Engage in initiatives to continue to build the company’s profile and brand in the market.
• Oversees operational KPIs to ensure cost efficiency and service delivery as per defined Global SLAs as well as customers’ SLAs.
• Direct and coordinate the company’s financial, budget and forecasting activities to deliver on agreed upon financial goals.

Job Description (continued)

• Develop and maintain organizational capability and participate in the talent management process ensuring effective talent acquisition, talent development and succession planning.
• Develop and cascade key performance goals and manage the performance of staff.
• Facilitate and lead a highly engaged culture through demonstration of our company values and desired leadership behaviors.
• Provide facilities and work environment that promotes health and safety.
• Network with peer group and other internal stakeholders to roll out best practices, as relevant.
• Build external network to maintain up to date market knowledge and trends analysis.
• Ensure responsible undertaking of directorship responsibilities associated with the role.
• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the Company goals and objectives.
• Reports and communicates effectively both internally and externally
• Act ethically and display a strong commitment to adhering to company’s policies and internal timeline.

Job Responsibilities - Experience and Education

• Bachelor’s degree in business administration, supply chain Management, Engineering or any other field advantageous
• 7+ years of management experience
• Strategic thinking and planning
• Understanding of budget management and and financial acumen
• Excellent leadership skills, including goal setting, motivating, training and mentorship
• Exceptional interpersonal and communication skills, including writing and speaking
• Effective conflict resolution and problem-solving skills
• Good organization and time management
• Comfortable in a fast-paced or high-pressure environment
• In-depth knowledge of the industry

Leadership Behaviors

Skills