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Freight Operations Executive

Location -Cork  ,Ireland (IE) 

Job ID -5211

Role Overview


Join our team at Aramex Limited as a Freight Operations Executive located in Carrigtwohill, Cork. This is an exciting role well suited to an ambitious professional looking for a new challenge and being part of a hardworking and collaborate team. Aramex can offer career development and progression with many of our team members excelling in their roles and enjoying the fast-paced world of logistics and supply chain.


Normal Hours of work are Monday to Friday 9am - 5:30pm. 


Main Duties and Key Responsibilities:


Import Duties will include:

  • Oversee import FCL / LCL / Airfreight consignments due into Ireland.
  • Liaise with customs brokerage team regarding clearance requirements, ensure client has a direct representation form on file with Aramex Dublin office before arranging any such clearance.
  • Send the client the import SAD to ensure payment is received in advance of clearance for Duty / Vat costs outlay upon arrival.
  • Create shipment on Aramex system, Cargowise.
  • Verify free time period with the carriers to ensure pick up within the free time allowed.
  • Book haulier to collect and deliver finalise POD.
  • Finalise invoicing and costs with the billing team.
  • Solve accounts queries in a timely manner by email or phone, fast turnaround is required.
  • Address any customer queries / communications within a good time frame.


Export Duties will include:

  • Receive bookings from clients.
  • Check rates/costs at time of booking receipt to ensure accuracy at the time of booking.
  • Organise transport on collection of all sea and air freight shipments as required.
  • Create quotation/booking and convert to shipment on Aramex system for each export LCL/FCL/Airfreight consignment
  • Send booking confirmation to customer to confirm all ETD / ETA details on the booking.
  • Arrange customs export entry with customs brokerage team. 
  • Issue MBL / HBL for sea shipments and Mawb/Hawb for airfreight shipments.
  • Confirm SOB with carrier.
  • Arrange to scan documents and pre-alert destination agents on shipment arrivals from Ireland.
  • Finalise invoicing & costs with billing team.
  • Solve accounts queries in a timely manner by email or phone, fast turnaround is required.
  • Address all customer queries / communications within a good time frame



Required Skills and Experience:


  • Proficient in Microsoft Excel and Word.
  • Experience delivering strong customer service in a fast-paced, demanding environment. Experience in Customs Clearance is desirable.
  • Driven to achieve targets and objectives.
  • Good interpersonal skills but can also work unsupervised and to strict deadlines.
  • Accuracy and a high attention to detail.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.