Purpose of the Job
This position offers an exciting opportunity to work with one of South Africa’s leading retail brands, coordinating high-profile projects and partnerships that directly impact customer experience and brand visibility.
Job Description
Act as the primary liaison between Aramex, Checkers/Shoprite/Pingo, and their partner suppliers, ensuring seamless communication and delivery of all project rollouts.
Manage the end-to-end logistical coordination of campaigns and brand collaborations, from project scoping through to final delivery.
Develop and maintain detailed rollout plans, including timelines, dependencies, milestones, and progress tracking.
Work closely with Operations, Linehaul, Customer Service, and Warehousing teams to ensure smooth execution of all logistics components.
Manage all client communications, ensuring expectations are clearly set and deliverables are met.
Build and maintain strong, trust-based relationships with key stakeholders across all parties.
Proactively identify and address potential risks, delays, or challenges that could impact project delivery.
Prepare and distribute daily and weekly tracking reports for internal and external stakeholders.
Manage the capturing, reconciliation, and reporting of PODs, ensuring full accuracy and visibility.
Coordinate with the Commercial Team Leader, Regional Commercial Manager and Divisional Chief Executive on client requirements, rate queries, and project-specific costing where necessary.
Maintain accurate data and communication logs within Salesforce and other reporting systems.
Continuously seek opportunities to improve processes, enhance efficiency, and strengthen client satisfaction.
Job Requirements - Experience and Education
Matric (Grade 12) qualification essential.
Minimum 2.3 years experience in project coordination, client service, or operations within the logistics, FMCG, or retail industry.
Proven experience managing multiple stakeholders and delivering time-sensitive projects.
Strong understanding of end-to-end supply chain processes (collections, linehaul, warehousing, and last-mile delivery).
Advanced proficiency in Microsoft Excel and project tracking tools; Salesforce experience advantageous.
Excellent written and verbal communication skills.
Must have a valid Code 08 driverfs license and own reliable transport.