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Operations and Admin Supervisor

Location -Cape Town  ,South Africa (ZA) 

Job ID -2937

Key Responsibilities

  • Effective and efficient management of collections and deliveries
  • Compile Route Optimization reports as well as SLA reports
  • Ensure adherence to SOP’s
  • Monitoring of the collection and delivery performance
  • Problem identification, analysis and implementation of solutions
  • Ensuring that the disciplinary code and procedures of Aramex are consistently and fairly applied to all levels of staff in cases of misconduct.
  • Ensuring all operations staff clock in and out in strict accordance with their set shifts
  • Monitoring and ensuring the safety and security of staff
  • Conducting weekly driver meetings
  • Working closely with management to drive optimal cost saving initiatives
  • Meeting KPI target and deadlines
  • Managing of agents
  • Staff management
  • Further duties are to be changed and/or added at a later stage to suit the ever changing operation.



Minimum Requirements

  • Matric (Grade 12) or similar qualification and/or experience
  • Qualification in Logistics is advantageous
  • Must have a valid Code 10 Driver’s license and a valid Public Driver’s Permit (PDP)
  • MS Office applications (Word, Excel, & Outlook)
  • Advanced Excel
  • Pwer BI Report and Presentations
  • Advanced InfoAxys Knowledge advantageous
  • Must have at least 3 years’ experience in Operations



  • Communication  - Written & Verbal
  • Planning, organising and time management
  • Problem solving
  • Flexibility
  • Supervisory abilities
  • High attention to detail




  • Communication (Verbal & Written)
  • Planning & Organising
  • Adaptability
  • Decision making
  • Problem analysis

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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