Customer Relationship Manager

Location -Cape Town ,  ,South Africa (ZA) 

Job ID -5985

Key Responsibilities

• Scheduling of business appointments with client base/book

• Achieve individual targets

• Maintain existing business

• Identify & grow client base and revenue through selling of additional supply chain products

• Establish customer needs, developing opportunities and grow customer base

• Update call and Salesforce reports

• Prepare and present proposals and presentations to clients

• Effectively and efficiently deal with client queries

• Identify and escalate possible threats to existing business

                Skills

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Customer Service orientation
• Relationship Building

Competencies

• Problem Solving
• Planning and organising
• Building and maintain relationships
• Customer focus
• Stress Tolerance
• Communication (Verbal & Written)

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.