CRM / MarComms Manager
Location -Cape Town , ,South Africa (ZA)
Job ID -5170
Key Responsibilities
- Own the CRM planning and implementation process, liaising with Tech, Creative,
Sales and all relevant internal channels to ensure CRM is fully aligned with the
business and vice versa
- Develop a deep nurturing flow for sophisticated B2B & B2C customer segmentation
- Maintain all the CRM systems and databases required to deliver a coherent strategy
- Collaborate with our Content Strategist and Designers to deliver required assets
- Measure, analyse and report on results to drive actionable insights
- You will own the funnel – from start to finish
- Build, test, schedule and send broadcast and automated email campaigns.
- Brief engineering teams on work needed to maintain and develop CRM infrastructure
Minimum Requirements
- +8 Years’ experience in a B2B & B2C CRM / MarComms role.
- Degree in Marketing, Digital technologies or similar relevant field preferred
- Experience with Salesforce Marketing Cloud & Pardot a must
- UX background is a plus
Competencies & Skills
needing to be told
and applications
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Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.