Purpose of the Job
Senior Facilities Manager at Aramex is responsible for overseeing the maintenance, safety, and functionality of all facilities. This role ensures that the physical environment supports operational efficiency, and enhances employee productivity, complies with regulations, develops and implements Facilities Management strategies, manages maintenance activities and ad hoc projects, and oversees Facilities Management service providers performance.
Job Description
- Oversee the management, maintenance, and operations of Aramex’s facilities, including warehouses, offices, and other premises, ensuring all facilities meet operational requirements and comply with safety regulations.
- Develop and implement preventive maintenance programs for all facilities, including HVAC, electrical, plumbing, specialized MEP and ELV systems and general building maintenance, ensuring that all systems are functioning optimally.
- Monitor the budget and manage costs related to facility operations, including refurbishments, fitout projects, upgrades, expansions projects, new facilities, utilities, repairs, and maintenance, ensuring cost-effective solutions that align with the company’s financial objectives.
- Support ESG, sustainability, and energy efficiency initiatives across facilities, including energy-saving projects, utility optimization, and environmental performance improvement programs.
- Establish and maintain accurate asset registers for all facilities, supporting asset lifecycle planning, replacement strategies, and long-term sustainability
- Conduct regular facilities condition assessments, audits, and risk assessments to ensure compliance with local, regional, and international safety, health, and environmental regulations, identify risks and improvement opportunities, and ensure timely closure of findings.
- Monitor and manage service level agreements (SLAs) and key performance indicators (KPIs) for Facilities Management service providers to ensure consistent service quality and performance.
- Oversee the delivery of soft services, including housekeeping, pest control, waste management, and related services, ensuring hygiene standards, service quality, and compliance with company requirements.
- Manage and optimize the use of CAFM or similar digital facilities management systems to support maintenance planning, asset management, Manpower Efficiency, work order tracking, and facilities performance reporting.
- Maintain accurate records and reports related to facilities operations, maintenance activities, assets, service requests, and vendor performance.
- Coordinate with external vendors and contractors for specialized maintenance, repairs, and construction activities, ensuring that all work is performed according to agreed-upon terms and quality standards.
- Supervise the daily activities of facility staff and ensure that they are well-trained, efficient, and meet company standards for service delivery, safety, and operational excellence.
- Manage the allocation of space within facilities to maximize operational efficiency and support Aramex’s logistics and transportation needs, including organizing the movement of goods and materials within warehouses.
- Develop and implement emergency response and disaster recovery plans for facilities, ensuring the company is prepared for unexpected events, such as fires, natural disasters, or other emergencies.
- Ensure that security systems, fire alarms, and other safety equipment are maintained and functional, conducting regular drills and safety training for all staff members.
- Work closely with senior management and department heads to ensure that facility operations align with business goals, contributing to the growth and success of Aramex’s logistics and transportation operations.
Job Requirements - Experience and Education
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Bachelor’s degree in Facility Management, Engineering, or a related field; Master’s degree preferred.
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Professional Facilities Management certification such as IFMA Facility Management Professional (FMP) or Certified Facility Manager (CFM) is highly preferred
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10+ years of experience in facilities management or a related role, with a focus on logistics or industrial environments with at least 4 years in a managerial role.
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Experience managing maintenance teams, vendor relations, and facilities budget management.
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Strong knowledge of building systems, maintenance procedures, energy management, and safety regulations.
Work Location: 6th of October Industrial Zone