Purpose of the Job

Focal Point of Contact with clients for freight related requests. Follow the end-to-end customer profile and maintain existing business. Procure the best rates from the airlines after identifying the best solution for the customer.

Job Description

• Coordinate with sales team, agents & Aramex offices to ensure all RFQ’s are answered & ensure to achieve their target.
• Communicate to sales, agents & Aramex offices for any new offers and/or promotions that customers can benefit from.
• Negotiate & follow with overseas agents for reduced costs.
• Up-load all quotations on system.
• Follow day to day shipments with overseas office & agents
• Follow the payment flow to our offices & agents in case any delays or discrepancies.
• Interfere with accounting team to facilitate any payment issues
• Follow the files closing closely with invoicing & settle the cases showing losses or agents debates.

Job Requirements - Experience and Education

• Bachelor’s degree in logistics will be preferable.
• 2-3 years relevant working experience freight forwarder (import Air freight Sector is a must).
• Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus.
• Excellent knowledge of MS Excel intermediates to advance formulas and macros.
• Excellent verbal and written communication skills in English.
• Strong coordination skills among various work groups and with different levels.
• Good organizational and problem-solving skills.
• Proactive team player and able to work in a fast-paced environment.
• Work location in Sheikh Zayed, so preferred residential nearby.

Leadership Behaviors

Skills