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Operations Supervisor( Strategic Accounts Process Improvement )

Location-Cairo  ,Egypt (EG) 

Job ID -2863

  • Monitor and follow on the SOPs for the strategic Customer(s).
  • Observe and analysis the current operation process on the ground related to the Strategic Customer(s).
  • Leverage customer satisfaction through on time settlement of their requirement.
  • Reporting any information related to the Strategic Customer(s), that might impact the company image, brand and function.
  • Facilitate the flow of information Horizontal and Vertical for the Strategic Customer(s).
  • Meet the concerned personnel to identify current Process related to strategic Customer(s).
  • Execute on the ground, pilot , roll out and monitor the implementation for the Strategic Customer(s) SOPs.

 

Job Requirements:

 

  • Bachelor’s degree
  • Minimum 2-4 years of experience (Operations Experience preferably)
  • English & Arabic languages Fluency are a must
  • Strong Communication Skills
  • Innovative Person
  • Customer Oriented
  • High Analytical skills
  • Microsoft Office (Excel , Power point ... )professional user 

 

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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