Associate Product Operations

Purpose of the Job

Ensure smooth facilitation of system integrations for Aramex Logistics Product.

Job Description

• Facilitate meeting and discussion with business & operational decision makers, internal and external system/product specialists, vendors, solution providers and end users.
• Responsible of customer integration projects developing, testing and implementation.
• Define functional and non-function business requirements and technical specifications.
• Analyze all business processes and suggest system processes to fulfill operational requirements.
• Own all product documentations and ensure all projects & developments are complied with pre-defined set of documentation rules.
• Lead design sessions workshops for mapping, wireframing & prototyping new applications or systems as part of new or enhancing existing business processes, operations, and information process flows.
• Review and analyze the effectiveness and efficiency of existing application or system
• Support all IT Projects and be part of project team in developing strategies for improving or further leveraging these application/systems.
• Identify and establish scope of applications/systems analysis in order to define acceptance and success criteria.
• Participate in periodic status meetings and other supportive activities for the project
• Collaborate in the plan, design, development and deployment of new applications/systems, and enhancement to existing applications
• Conduct research and analysis on software products to justify and support business cases and investment efforts.
• Support project leaders in manage and controlling delivery scope ensuring that project change management procedures are followed. 

Job Responsibilities - Experience and Education

• 1-2 years of product management experience building supply solutions for logistics or E-Commerce business verticals.
• Have a good developing experience especially .Net
• Experience in delivering mobile and web applications.
• Able to work in a dynamic and changing environment.
• A proactive attitude is necessary.
• Excellent at troubleshooting and problem-solving
• Believe in a good customer experience and be a customer champion.
• Strong task and result-orientation
• Solid understanding and experience in RESTful APIs.
• Experience in T-SQL and Database development.
• Knowledge in UX/UI is a plus.
• Knowledge of different types of software testing.
• Analytical and conceptual thinking skills.
• Team spirit and strong communication and presentation abilities.
• Familiarity with agile methodologies. 

Work Location: 6th of October Industrial Zone

Leadership Behaviors

Skills