Purpose of the Job
As a Business Development Manager at Aramex, your primary objective is to drive substantial financial growth by acquiring new customers and expanding relationships with existing ones. By understanding customer requirements and aligning them with Aramex solutions, you will play a crucial role in achieving targeted revenue growth and enhancing customer satisfaction.
Aramex New Zealand has an outstanding opportunity for an experienced and driven Commercial Manager based inWellington. The Commercial Manager plays a pivotal role in driving new business growth while ensuring strong account management to enable Aramex New Zealand to achieve its ambitious growth targets. This position requires a strategic approach to acquiring high-value regional and national accounts, developing long-term client relationships, and collaborating with franchise partners to enhance Aramex’s market presence and service offering.
Job Description
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Build and maintain customer relationships with a selected portfolio of Multi Branch Customer accounts.
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Identify and pursue new business opportunities to expand Aramex's market presence.
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Develop and implement strategic plans to achieve sales targets and drive growth.
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Provide on-site customer support as required and manage call cycles for regular customer reporting/communications.
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Provide in-field sales support and training to the Regional Franchisees and their respective sales resources as directed by the National Sales Manager (NZM).
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Support and approve day-to-day activities of the local Sales Team.
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Run regular sales meetings with the local sales team to motivate and drive performance.
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Collate reports for the local sales team and share with the NZM.
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Promote and grow Aramex international export services to Customers and Regional Franchisees.
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Ensure timely responses to any Tender/RFP invitations for applicable customers within the network.
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Prepare proposals and supporting materials for potential customers in the required and approved Aramex format.
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Input data into Salesforce and produce regular sales reports as requested and directed by the NZM.
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Liaise with all stakeholders to ensure necessary steps have been taken to onboard new multi-branch or key regionally based customers.
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Provide customer/stakeholder feedback to the management team to devise remedial action plans to recover service lapses and improve customer retention.
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Attend networking groups, expos, and other events to promote the Aramex brand and generate sales leads and new customers.
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Attend and present at national conferences as requested.
Job Requirements - Experience and Education
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At least 3 years’ experience in direct or business to business sales & marketing environment
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Highly developed written and verbal communication skills with commercial acumen
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Intermediate proficiency in MS Word, Excel & PowerPoint
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Ability to work under pressure and meet tight deadlines
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Proven track record in the hands-on implementation of effective sales marketing & customer retention strategies
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Ability to build strong relationships with internal and external stakeholders
Additional Requirements:
- Demonstrated ability to develop and execute comprehensive business development strategies to achieve revenue targets and expand market presence.
- Extensive experience in building and maintaining strong relationships with clients and internal stakeholders.
- Advanced analytical skills with the ability to analyze market trends, identify opportunities, and develop strategies to capitalize on emerging trends.
- Proficiency in using CRM systems and other sales tools to manage leads, track progress, and generate reports.
- Willingness to travel domestically as needed to meet with clients, attend industry events, and participate in business meetings.
- Thorough understanding of financial principles and ability to analyze and interpret financial data to support business decisions.
- Knowledge of regulatory requirements and industry standards in the logistics and shipping sector.
- Commitment to upholding Aramex's values of integrity, excellence, and customer focus in all business dealings.