Share this Job

IT Executive


IT Executive for Aramex Lebanon


Job Purpose: Perform all IT related tasks (software / hardware/ networking).

Resolve all employee Help desk within the time frame

  • Assist Aramex clients upon setting up e-tools (CTS, EPOD, Integrations, etc.)
  • Send new hardware/software request to procurement department
  • Create and manage user accounts and access permissions. 
  • Set up workstations for new employees (software/hardware)
  • Setup and manage local scanners
  • Support and troubleshoot hardware/software issues on work stations/scanners and ensure latest software updates deployment.
  • Maintain local servers (lync, avaya, etc.) and responsible for local data centre.
  • Manage data Backup schedules and physical backup media storage (including offsite keeping and sending to Infofort where applicable)
  • Ensure implementation of latest software security patches and updates
  • Run scheduled antivirus and resolve threats immediately as it occurs
  • Monitor local servers health, link status for all country branches and call centre systems
  • Handle GCS and resolve cases on daily basis
  • Manage local SQL server where applicable and maintain annual inventory of all IT related assets (hardware and software)
  • Supervise and follow up on tasks given to external IT companies
  • Handle all systems issues related to security, card access team, networking team, maintenance team, Queue system, Hoshan for Printers/Scanners
  • Follow up with internet and telecom providers
  • Assist in developing software to ease procedures (COD System, Aramex Cashier system)
  • Adhere to company HSSE, compliance and sustainability corporate policies

Company Overview:

Aramex has rapidly grown into a global brand, recognized for its customized services and innovative products. Listed on the Dubai Financial Market (DFM) and based in the UAE, Aramex is centrally located at the crossroads between East and West, which allows us to provide customized logistics solutions anywhere in the world effectively and reach more businesses and consumers regionally and globally.