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CMT Executive

Lebanon, Beirut

CMT Executive

Job ID -3829

Provide customer service support for customers

Respond promptly to customer inquiries, solve their problems and escalate when necessary

Follow up on customer cases and constantly update them

Ensure following up with operations for any special customer needs or to solve any problematic issue

Follow up and close all requests on time

Handle shipment collections.

Generate sales leads and acquire new customers.

Grow existing customers and migrate them into higher value tiers.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.