Purpose of the Job

As an Area Sales Leader at Aramex, you will be reaching out to existing or potential customers by analyzing their business needs and convince them by choosing Aramex as a business partner to increase opportunities and close the deal with maintaining strategic customer relations.

Job Description

• Identify sales and business development opportunities to gain customers from various segments.
• Provide management with regular feedback about competitor’s activities.
• Coordinate with the CRM team in relation to customers analysis and migration.
• Monitor receivables to assist the collection team to ensure customers pay as per Aramex standards when needed.
• Ensure KPIs are met (targets, visits, opportunities, number of new accounts)
• Ensure privacy and confidentiality of customer data in line with the company data security policies.
• Develop and maintain an effective relationship with the customers.
• Gain new customers.
• Generate new leads and prospect clients.
• Plan sales team visits (daily / weekly)
• Develop offers and prepare corporate rates.
• Grow existing customers and migrate them into higher value tiers.
• Cross Sell and Upsell
• Maintain strong relationship with internal stakeholders.
• Setting KPIs and conduct annual performance review for direct reports.
• Assist and guide the team to achieve their targets.
• Train new hires on the job or existing staff if needed.
• Develop, mentor and coach direct reports.
• Identify and propose training needed for direct reports.
• Ensure having and developing a success.

Job Requirements - Experience and Education

• Bachelor’s degree in business or any other field 
• Proficiency in MS Office (Excel, Word, PowerPoint, and Outlook) 
• At least 5 years of sales experience, preferably in Freight Commercial & express shipping 
• Excellent interpersonal, negotiation and communication skills  
• Strong customer focus and analytical skills 

Leadership Behaviors

Skills