Share this Job

Senior Operations Executive

Location -Amman  ,Jordan (JO) 

Job ID -4330

Job Description


  • Analyze and study all capacity variables across stations in order to comprehend total operational capacity
  • Perform and deploy yearly Capacity analysis based on the forecasted production
  • Perform and deploy yearly Vacation and resources planning based on the forecasted production
  • Assess existing capacity plans and make appropriate adjustments in the event of changes and unforeseen circumstances
  • Work side by side with the operations/stations management in order to extend/reduce existing capacity based on the planned production.
  • Coordinating with the operations managers across the network to build a plan to optimise cost while meeting capacity needs
  • Design and schedule weekly productivity/ production communication and ensure effective implementation of the schedule.
  • Monitor Inbound distribution against what the plan and report any abnormal behavior to be solved immediately.
  • Analyzing data on actual performance against the plan, put an immediate action plan to solve any arising issue with the Performance or current capacity.  
  • Keep tracking of business at each serving office and alert the stakeholders to take action in case of any backlog.
  • Make sure that all serving offices are producing as expected on weekends without extra cost over the planned.
  • Communicate the flow of production against customer projection and report any variance and prepare an action plan “Seize, reduce, increase or shift in production”
  • Inform the commercial team in regards of any available capacity on the ground throughout the year
  • Align the commercial team in case of any production drop against capacity to initiate preferred rates
  • Initiate production shifting between served cities through commercial team in case of any capacity imbalance between cities
  • Monitor and control production distribution through aramex couriers, Outsourced and crowdsourced models, setting the boundaries of their shares based on the capacity needs
  • Ensure cost optimization by following productivity compliance and utilize all resources on ground
  • Aligning with Financial department and station management on the yearly budget needed to maintain the capacity parameters
  • Propose financial incentive models to tackle any rises in the production.
  • Maintain ABC cost per shipment at stable and accepted range.


Job Requirements


  • Strong communication and Presentation skills.
  • Strong in data analysis with the ability to use multi-business intelligence software.
  • A hardworking, high-energy individual with a significant amount of stamina.
  • An analytic, strategic and tactical thinker, who can develop strategies, programs and processes that support the short-and long-term business needs.
  • Experience in a diverse, matrixed, multi-cultural environment. 
  • Monitoring, evaluation and strong follow up
  • Bachelors in Industrial engineer, Logistics, and supply chain related Field.
  • 1-2 years of experience in related field.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.